Recently facemediagroup.co.uk have gone LIVE with one of the world's BIGGEST and BEST delivery firms, FEDEX.
Why FEDEX?
We picked FEDEX because of their excellent delivery record (99% hit rate) along with their commitment to technology and client communication. You will now receive an email when your consignment is picked up with the consignment number and the phone number for your local depot.
You can track your delivery by visiting www.fedex.com
, either track it using your consignment number, alternatively (click 'track by reference') and tap in you facemediagroup.co.uk JOB NUMBER preceded by 'MI' (MI12345 - for instance) - it can't get much easier than that can it.
FEDEX customer services are available from 7am til 9pm on the local rate number 08456 07 08 09, be patient, they will be very helpful.
For regular customers, switching couriers is never an easy task, but rest assured, once they have delivered to you the first time, they will know exactly where they are going.
Not all our goods go out with FEDEX, but rest assured, we only use reputable couriers, no mickey mouse delivery firms... we have a reputation to uphold.
saving you more money...
Moving to FEDEX has enabled us to reduce our delivery costs, which we have passed on to you. The average cost of a mainland UK delivery of 5000 A6 flyers was previously £17.85 (ex VAT) >>> we're reduced that to a mere £9.63 (ex VAT) saving you £8.22 (thats nearly £100 over a year for a typical customer).
Brighton Area
If you're local to us... come get it.
If you're local to us, then you can always save a few pennies on carriage and come to our offices to collect your goods. Select 'Pick Up From FMG' when ordering your items. Once the goods are available from us, we will get in touch to advise you when to come and get them.
Don't leave things til the last minute
Every type of product we offer, has a guide 'turn around' time. It's a guide, not a promise. Don't leave your orders til the last minute, because if you do, something could go wrong, and your goods could by delayed.
Imagine waiting in all day for a parcel (that you need for that evening), it's now one o'clock... and you need to pop down the shops for some milk. Sod's law, the courier will come along to deliver at that exact time... They get no answer and off they go, taking your parcel back to the local depot. Now you're stuffed. You'll either have to go to the local depot and pick it up, or arrange a redelivery. Moral of the senario... Order your print with plenty of time to spare... anything can happen.
If you miss a delivery
We've worked with many couriers over the years, and it's quite amazing, the ammount of times we've heard from a courier 'Yes, there was nobody in, so we carded it'. Meaning, the driver has knocked, there's been no answer, so he puts a card through your door, advising you, he's been, and how to arrange redelivery. - Well... many couriers will tell you this, but the driver in question, will oftern not bother actually writting out the card.
Here's where FEDEX win over all other couriers we've used. They DO card. infact, their drivers get penalised if they don't. If they return to depot with your delivery, they have to prove they carded you. This is simple, the card in question has some codes and a website address on it, instructing you to visit the website (or calling a number) and clicking through a few options, you can quickly and easily opt for a 'redelivery' opt to pick up, or opt to change the delivery address to a more convenient address (in the same area)
The FEDEX card also has a section which you can leave outside, for the driver, where you can write a place where you consider it safe for him to leave - without you having to sign for it. eg. In the coal shed, behind the wheelie bin (not on bin day). Once you have opted for a redelivery, if you aren't going to be in, or are popping out for that pint of milk, this is the perfect solution. They even have a function to remember your hiding place, so whenever they redeliver in the future, they know what to do.
Go FEDEX ;)
And finally...
...which other courier firm can claim to have a box office movie made about them!
standard business cards
laminated business cards
ompliment slips
presentation folders
NCR pads
continuation sheets
invoice pads
envelopes
printed labels
rubber stamps
workwear
printed signs
printed pens
floor mats
awards
certificates
continous stationary
corporate calendars
direct mail
solicitors corners
we do it all -
poster fraomes
snap frames
'frameworkz' frames
counter top dispenser
floorstand dispenser
hexagonal dump bin
pallet wrapper
paper carrier bags
acrylic dispensers
shelf talkers
plastic boxes
cardboard boxes
we do it all -
recycled compliment slips
recycled leaflets
recycled paper pens
recycled paper pencils
maize pens
tetrapak pens
recycled plastic products
recycled vending cup products
algae products
we do it all -
invitations
postcards
wall calendars
tent calendars
CD case calendars
book caleendars
corporate calendars
year planners
large desk calendar pads
diaries
christmas cards
xmas cards
template xmas card designs
we do it all -
large posters
correx panels
kappaline panels
hand outs
flyers
keyrings
pens
give-aways
exhibition systems
badges
name badges
presenter packs
we do it all -
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